SureLC™ SaaS Terms of Use
These are SuranceBay, LLC’s (“SuranceBay,” “us” or “we”) Terms of Use for the SureLC™ SaaS (formerly known as SureApp™) which you (“user” or “you”) contracted to use. The SureLC™ SaaS is a platform that includes various software modules such as SureLC™, SureLC™ DataLink, SureLC™ One, SureLC™ Compliance+, and such other modules as SuranceBay may develop and add from time to time (collectively the “SaaS”).
AGREEMENT. Your use of the SaaS creates an agreement between us. By using our SaaS, you agree to be bound by the SureLC™ SaaS Terms of Use (“Terms of Use”). Please review them frequently as we may amend our Terms of Use periodically. Our Terms of Use incorporate our Electronic Communications Agreement, which is fully set out below. By accepting our Terms of Use, you also agree to be bound by the terms of our Electronic Communications Agreement, more fully set out below.
RIGHTS ARE NOT TRANSFERABLE. Your privilege to use our SaaS, and any password or right given to you to obtain information or documents, is not transferable by you to any other third party or person.
MODIFICATIONS. We reserve the right in our sole discretion to add, remove, edit or re-post documents, information or other content featured on our SaaS.
PRIVACY POLICY. Our Privacy Policy, as published at SureLC™ SaaS Privacy Policy, and as amended from time to time, is incorporated herein by reference as a part of this Agreement (“Privacy Policy”).
USE OF INFORMATION. You authorize us to use the data we collect regarding your use of our SaaS and any information you provide us through the SaaS in any manner consistent with our Privacy Policy. We use encryption, anonymization, and secure servers to keep your data secure.
INTELLECTUAL PROPERTY. PROHIBITED USE. The featured materials, products, and services in the SaaS, as well as their arrangement and compilation (collectively “Materials”), are subject to the protection of copyright, trademark, patent, and/or other intellectual property laws, and any unauthorized use of the Materials is strictly prohibited. You agree not to download, transmit, modify, lease, rent, sell, assign, distribute, frame, copy, republish, license, reverse engineer, or create derivative works from the Materials, nor use any robots, data mining, or similar data extraction or gathering methods in connection with access to our SaaS.
TRADEMARKS. The trademarks, logos, and service marks (“Marks”) displayed throughout our SaaS are the property of SuranceBay or other third parties and you may not use them without permission from SuranceBay or the third party. The trademarks include SuranceBay™, SureLC™, SureLC™ DataLink, SureLC™ One, SureLC™ Compliance+, and other Marks SuranceBay may add from time to time.
PATENTS. For purposes of using our SaaS, you should assume that the technologies and software comprising all or part of the SaaS are protected by U.S. Patents and/or that a Patent may be pending and treat the materials accordingly. If you have a question about our technology Patents or custom software development please inquire with our legal department at legal@SuranceBay.com.
COPYRIGHT. The graphics, design, content, audio, animation, video, organization, compilation, magnetic translation and digital conversion featured in our SaaS (“SaaS items”) are protected under applicable copyrights, trademarks and other proprietary and intellectual property laws. The use, publication, or dissemination of any such SaaS items by you is prohibited. The availability of SaaS items is not a waiver of any right in such materials, nor a grant of any ownership rights to any such SaaS items. The contents these Terms of Use are proprietary to SuranceBay and its legal counsel, and may not be duplicated or otherwise exploited for commercial gain without our express, written permission.
INDEMNIFICATION. You agree to indemnify, defend and hold us and our partners, agents, attorneys, and affiliates (collectively, “Indemnified Parties”) harmless from any liability, expense, claim or loss, including reasonable attorney’s fees and costs of suit, related to your violation of these Terms of Use or improper use of our SaaS. You consent to the exclusive jurisdiction and venue in the Courts of competent jurisdiction of Palm Beach County, Florida over any dispute related to the Terms of Use.
LIMITATION AND DISCLAIMER OF LIABILITY. The information on our SaaS is provided to you “AS-IS” and ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). NO INFORMATION OBTAINED BY YOU FROM US THROUGH OUR SAAS SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE OF ANY KIND. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE THROUGH OUR SAAS. WE AND OUR AFFILIATED PARTIES SPECIFICALLY DISCLAIM ANY AND ALL LIABILITY TO YOU FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON TORT, NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, PRODUCT LIABILITY OR OTHER CAUSE OF ACTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE ELIMINATION OF SUCH DAMAGES IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US.
You understand that the information contained in our SaaS may contain inaccuracies, omissions, errors, inaccurate dates or other defects or deficiencies. WE WILL NOT BE LIABLE TO YOU FOR DAMAGES OF ANY KIND RESULTING FROM USE OF OR INABILITY TO USE OUR SAAS.
SERVICES BY THIRD PARTIES; OTHER LINKS. Our SaaS may grant you access, via links or otherwise, to the websites for third parties, including other service providers and merchants from whom you may obtain services or goods. You understand that we do not operate or control the products or services offered by third parties, and we are not a party to any agreements, dealings or transactions between you and third parties. We take no responsibility for any advertisements, claims or other information supplied by third parties. You use such third party services at your own risk and we do not guarantee or warranty any third party services or goods in any way. We are not responsible for the content of other websites linked via our SaaS, and the presence of a link on our SaaS does not indicate an endorsement of the third party websites by SuranceBay. You agree that the LIMITATION AND DISCLAIMER OF LIABILITY recited in these Terms of Use fully extends to your use of any third party websites including your obtaining of services or goods from third party service providers or merchants.
ACCURACY OF INFORMATION & PASSWORD SECURITY. Our SaaS requires you to open an account. You or your authorized representative must complete the registration process by providing us with current, complete and accurate information as prompted by the software. In some instances, you also will choose a password and a username. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur in your account. You agree to notify SuranceBay immediately of any unauthorized use of your account or any other breach of security. SuranceBay will not be liable for any loss that you may incur as a result of someone else using your password or account with or without your knowledge. You could be held liable for losses incurred by SuranceBay or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without the permission of the account holder. You may not use your account to engage in any prohibited, fraudulent, unlawful or deceitful conduct, including any conduct that may constitute insurance fraud, misrepresentation, malicious deceit or other conduct prohibited by law or any SaaS agreements you enter into with SuranceBay.
GENERAL PROVISIONS. The laws of the state of Florida shall govern these Terms of Use and any language in these Terms of Use shall be interpreted as to its fair meaning to carry out the intent of SuranceBay. You expressly submit to the exclusive jurisdiction and Venue of the courts of the state of Florida, Palm Beach County, and consents to service of process. Should any part of this Agreement be held unenforceable, the remaining portions shall remain in full force and effect. We may modify this Agreement from time to time, without notice to you. It is your responsibility to review this Agreement, as modified, each time you visit our SaaS, and you agree to be bound by the terms of the most current Agreement published.
ELECTRONIC SIGNATURE (E-SIGN) AND UNIFORM ELECTRONIC TRANSACTIONS ACT (UETA) DISCLOSURE AND CONSENT AGREEMENT
(“Electronic Communications Agreement”)
SuranceBay provides you this Electronic Communications Agreement in compliance with the Electronic Signatures in Global and National Commerce Act, 15 USC §7001, et seq. (“E-SIGN”) and the Uniform Electronic Transactions Act (“UETA”), as adopted by the various States. The Electronic Communications Agreement covers electronic fund transfers, the use of electronic signatures and the use and storage of “electronic records” as defined by E-SIGN. SuranceBay may amend the Electronic Communications Agreement any time by posting a revised version of our Terms of Use. The revised version will be effective when posted.
Electronic Delivery of Communications. By entering into and accepting our Terms of Use, which incorporates this Electronic Communications Agreement, you agree and consent to receive electronically all communications, agreements, notices, documents and disclosures relating to your use of any SuranceBay’s SureLC™ SaaS modules (collectively, “Electronic Communications”). Electronic Communications include, without limitation, agreements, policies, notifications, forms, annual privacy notices, disclosures, transactions, receipts or confirmations; statements and transaction history; and any other transaction information related to our services.
Computer Equipment Required. In order to access and retain electronic Communications, you will need the following computer hardware and software: a computer with an Internet connection; current “web browser” that includes 256-bit encryption with cookies enabled; a current version of Adobe Acrobat Reader to open documents in PDF format; a valid email address (the primary email address designated by you when using any of our SureLC™ SaaS modules); and sufficient storage space to save past Communications or an installed printer to print them. We will notify you of any material changes to the hardware or software needed to receive electronic Communications by posting them a revised version of our Terms of Use. By accepting our Terms of Use and the incorporated Electronic Communications Agreement, you are confirming that you have access to the necessary equipment and are able to receive, open, and print or download a copy of any Communications for your records.
Consent and Withdrawal of Consent. You have the right to withdraw your consent to Electronic Communications at any time. To withdraw consent, you must send a written request by email or regular mail with delivery confirmation to the address listed at the end of our Terms of Use. Our SureLC™ SaaS modules are specifically designed to rely on electronic communications. If you withdraw your consent, we will not be able to serve your needs and you will not be able to benefit from the full functionality of our SaaS. If you withdraw consent, SuranceBay reserves the right to immediately suspend, disable, or permanently terminate your access to the SaaS and/or terminate your use of some or all of our SaaS, and/or terminate all Services Agreements with you.
Requesting Paper Copies of Electronic Communications. If, after withdrawal of consent to Electronic Communications in writing, you seek to receive paper copies of any Electronic Communication previously generated or sent electronically, you must contact us in writing, within one hundred eighty (180) days of withdrawal of consent. You must provide a specific list of desired items, your complete mailing address, and pay a flat administrative fee of $35 to cover our staff’s research & retrieval time. In addition, you must pay 10 cents cost per page copied or printed for you, starting from the 11th page. There is no cost for the first 10 pages except for the flat administrative fee which includes the cost of U.S. Mail postage or, if voluminous, parcel post, to send the paper records to you.
Your Email Address. You are responsible for keeping your primary email address on file with us so that we can communicate with you electronically. Your primary e-mail address is your SureLC™ login ID. You can update your email address by going to My Preferences and clicking on the “Change User ID” button. You understand and agree that if your primary email address on file is incorrect, out of date, blocked by your Internet service provider, or you are otherwise unable to receive Electronic Communications, SuranceBay will be deemed to have provided the Communication to you. If you use a spam filter or other technology that blocks or re-routes emails from senders not listed in your address book, please add SuranceBay to the permitted sender list(s) or address book(s) as needed. If your email address becomes invalid such that Electronic Communications sent to you by SuranceBay are returned, we reserve the right to immediately suspend, disable, or permanently terminate your access to the SaaS, and/or terminate your use of some or all of our SaaS, and/or terminate all Services Agreements with you.
Questions About Our Terms Of Use or Our Electronic Communications Agreement; Notices to SuranceBay. If you have any questions or need to send us a notice, please email or write to the address below:
SURANCEBAY, LLC
Attention: Compliance
6501 Congress Ave, Suite 240
Boca Raton, FL 33487
Tel: 877-264-6888
Email:Compliance@SuranceBay.com
SureLC™ SaaS Terms of Use and Electronic Communications Agreement were last updated on 02.12.2021.